Shipping Policy – UAE (DARCZILA)

At DARCZILA, we are committed to delivering your orders across the UAE with speed, reliability, and care. Please review our shipping policy below for a smooth shopping experience.

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Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
In case of high order volume, processing may take slightly longer. If there is a delay, we will inform you via email.

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Shipping Rates & Delivery Time (UAE)

Shipping charges will be calculated and displayed at checkout.

Estimated Delivery Time:

• Standard Delivery: 5–8 working days

Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions or courier delays.

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Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your shipment through the courier service.

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Shipping Restrictions

We currently do not deliver to P.O. Boxes.
If you have special delivery instructions, please contact our support team.

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Damaged or Lost Packages

If your order arrives damaged, please contact us immediately with photos at:
📧 uaedarczila@gmail.com

If your package is lost during transit, reach out to us with your order details. We will coordinate with the courier and ensure proper resolution (replacement or refund).

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Returns & Exchanges

For returns and exchanges, please visit our Return Policy Page.

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Contact Us

If you have any questions regarding shipping, feel free to contact us:

DARCZILA UAE
📧 Email: uaedarczila@gmail.com
📞 Phone: +971547256895

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Thank you for choosing DARCZILA. We strive to provide fast delivery and a seamless shopping experience across the UAE.